Status
A public overview of the product surfaces customers rely on: dashboard access, API workflows, site publishing, and support intake.
Dashboard
Operational
The web interface is responding.
API
Operational
Versioned API routes are available.
Application data
Operational
The application can read and write product data.
Site publishing
Operational
Publishing workflows are available from the dashboard and API.
If something feels wrong
Send a support request with the affected site, time, and exact error.
Status pages are intentionally high level. The fastest way to diagnose account-specific issues is a support request with a project URL, screenshot, and steps to reproduce.
Response policy
Clear updates
When a service-impacting issue is confirmed, support replies should include the affected workflow, current state, and next review point.
No hidden recovery
Failed operations should stay visible to the user and to admins until the real cause is handled.